We bring an integrated program from curriculum development to virtual/classroom training delivery to ATE in-person and virtual support with a focus on “workflow-based” training to our end users for real-time application in their care delivery.
Our delivery is created with efficient tools and processes, maximizing the learning experience with the least amount of disruption to their time away from patient care.
Your single gateway to Healthcare IT Learning and Performance
Your organization is unique and requires a thorough and efficient training process. Our team of experts understands your requirements and offers a customized approach tailored to fit your needs. Given the breadth and depth of information required to successfully train clinical, finance, revenue cycle, and administrative on an EHR, Ellit Groups is particularly well positioned to help our clients realize results.
The process of preparing your organization for a coming change through readiness activities “Making it Stick.” A new EHR brings big changes to the workflows and day-to-day operations of all clinical staff and business staff. An operational readiness program promotes long-term success by engaging operational leadership in all phases the EHR implementation. We do this through several activities:
Site Visits
Workflow Validation Sessions
User Acceptance Testing
Manager Meetings & Department Operational Readiness Meetings (DORMs)
Super User Programs
Our training resources are comprised of Certified Principal Trainers, Credentialed Trainers, eLearning Developers, Certified Content Authors and Subject Matter Experts who help organizations improve personal competence, efficiency and develop the skills to be successful navigating your EHR.
Our resources work with clinicians and staff to personalize the experience using valuable real-world insights. As a result, we are your trusted partner who can deliver consistent training at every level of your organization. Whether you are looking for Training Managed Services or Training Staff Augmentation, Ellit Groups has a solution that will solve your toughest challenges.
The digital learning can be divided into two categories, micro-learning and macro-learning. Micro-learning is comprised of brief learning modules, covering a specific topic or issue, through videos, articles, tools, etc. Macro-learning is comprised entirely of new domains of expertise, through in-depth courses and programs, aimed at teaching employees new skills for the job.
We approach this not as a single event, but rather a series of formal and informal learning opportunities all with the goal of promoting maximum retention and as an organizational strategy to continually grow and improve. We work with you to identify opportunities for improvement, recommend a plan for transforming the program in alignment with business goals, and support implementation of the plan.
Ellit’s experts design and develop training programs in all the latest digital learning modalities such as: eLearning, blended-learning, classroom technologies (ILT, vILT) etc. Additionally, we help to design and develop Performance Support Tools including facilitation guides, job aids, “how to videos”, Online help systems, and reference documents.
Once the learning & development phase is completed, we work to implement and evaluate the program. We drive the facilitation, train-the-trainer, LMS administration, content curation, and measurement and analysis to ensure your staff is successful.
We understand that EHR adoption and digital transformation does not end after go-live. It is a continuous journey with opportunities to make adjustments along the way. No matter where you are in your EHR journey, all organizations can benefit from proactive and customized support. Just as system modifications and upgrades continue after solutions are turned on, coaching should continue as part of your ongoing transformation.
Our Productivity Coaching helps identify areas of opportunity among clinicians, and by offering one-on-one coaching tailored to the unique needs of each clinician. We use each provider’s Epic Signal Data and actionable insights to target specific providers with the greatest opportunity in adoption, efficiency, and other organizational goals.
We provide customized coaching based on the unique needs of each provider and provide transparency through an analysis of metric improvements after coaching is complete.
Superusers are an important investment when implementing an Epic EHR. Epic even promotes this on their UserWeb. Superusers are most familiar with their department’s workflows, end users, needs and challenges. There are several areas of focus that we use to make your Superuser Program successful.
Carefully Recruit and Select your Superusers.
Define Superuser Roles and Responsibilities.
Ensure Superuser involvement with Epic.
Require attendance at all training sessions:
Introductory Meeting.
Application Training.
Art of being a Superuser.
Support of End User Training.
Superuser Refresher.
Provide Superusers with Adult Learning Theory. – A key step in Superuser Training is the 90-minute Epic-provided course on the “Art of Being a Superuser.”
It is essential to incorporate this because it focuses on the soft skills needed to support end users during the Epic implementation.
Each situation is different, and the number of resources is dependent on scope and size of your project. Staffing with as many internal resources available is preferred, but Ellit Groups can augment your resources in this area. We provide an assessment, help complete the Superuser Calculator, drive engagement, and train your resources to be successful.
Our unique approach is based on our combined experience having successfully trained and supported more than 300,000 clinicians and staff for some of the largest organizations in the world.
The Ellit Training Experience is a blended model of the latest learning technologies that:
Reduce training time, costs and help desk requests
Improve user satisfaction and clinician experience
Replace misinformation and knowledge gaps with mastery.
Ellit Groups uses a blended model of technology and expertise to improve provider efficiency. We bring extensive industry expertise, a commitment to excellence, and a passion for innovation to help organizations operate at their fullest potential. Our use of technology is backed by science with data-driven insights to improve your organization’s outcomes, increase efficiency, and reach a higher overall performance than going at it alone.
Name | Role | Email Address | Phone |
Aaron Adams | Lean Consultant | 916.204.4776 | |
Paul Anderson | Data Analytics Manager | 937.307.4804 | |
Jeremy Arcinas | Senior Project Manager | 707.372.4863 | |
Alan Baker | Epic Analyst - Willow Pharmacist | 315.727.9735 | |
Amanda Baker | Director of Learning and Organizational Development | 720.519.9570 | |
Mark Baker | Epic Analyst - Beaker Analyst | 856.673.9972 | |
Cassy Ballard | Clinical Analyst | 417.425.0100 | |
Rodney Barker | Cadence/Prelude/GC Analyst | 931.216.6257 | |
Kenny Benjamin | Access Security Analyst | 412.552.0014 | |
Joshua Bittman | Healthcare IT Recruiter | 702.659.4154 | |
Kimberly Bobb | IAM Analyst | 313.459.6580 | |
Alison Bradywood | Lean Consultant | 206.753.8711 | |
Amy Byron | LIS Admin | 854.202.6909 | |
David Butler | Physician Advisory Consultant | 281.900.1903 | |
Joan Campbell | VP of Perfomance Improvement & Informatics | 678.382.2679 | |
Robin Carriere | ITSM Manager | 408.718.6456 | |
Karen Christopfel | Epic Principal Trainer | 513.833.1680 | |
Brian Churchill | Cerner Program/Project Manager | 617.959.1999 | |
Mark Clement | Program Manager | 608.334.3347 | |
Lucia Comnes | Digital Marketer | 415.770.2410 | |
John Sharpe | Data Conversion Lead | 208.264.8716 | |
Aneury Contreras | IT Security Analyst | 856.409.1104 | |
Emma Cooper | Epic Analyst - Beaker | 434.226.4543 | |
Cassandra Costley | Training Manager | 505.321.3515 | |
Puskar Dahal | ETL Administrator | 539.222.6195 | |
Brandon Dam | Executive Assistant | 916.533.6654 | |
Alejandro De Gouveia | Ambulatory HP Analyst | 954.809.9147 | |
Jon DeJulio | Director of Client Services | 330.207.1050 | |
Laura Del Guidice | NextGen SME | 480.332.6600 | |
Desiree Duvall | Recruiting Coordinator | 818.640.5162 | |
Mark Dynes | Director of Technical Solutions Delivery | 916.496.1935 | |
Jeremy Eades | Epic Certified Security (User Access) Analyst | 423.967.7807 | |
Charlotte Ehrlund-Potter | VP of Population Health & Revenue Cycle | 917.697.3435 | |
Cassandra Enloe | Project Manager | 916.947.7345 | |
May Esquivel | Call Center Program Manager | 916.955.7400 | |
Kira Fernandez | eCW Subject Matter Expert | 704.206.9696 | |
Charles Flint | VP of Life Sciences | 615.663.3996 | |
Gena Fouke | Program Manager | 419.708.3994 | |
Michael Froseth | Web Designer | 214.755.3132 | |
Stormy Gaines | Director, Talent Management | 972.369.6055 | |
Matthew DeFinis | Epic Analyst - HP & Ambulatory | 617.771.6555 | |
Gary Groubert | Epic Analyst - Willow Pharmacist | 330.692.0695 | |
Madhavi Guda | Bridges and Corepoint Interface Analyst | 626.710.7891 | |
Steven Murenbeeld | Cerner SME | 954-591-6424 | |
Sharon Heath | VP of Finance & HR | 508.857.9894 | |
Jason Huckabay | Chief Operating Officer | 832.425.9696 | |
Kelli Hunt | Director of Information Security and Data Analytics | 916.489.2946 | |
David Ikeh | Power BI Analyst | 615.500.3935 | |
Paul Johnejack | Project Manager | 916.579.2542 | |
Paula Jones | Epic Revenue Cycle Applications | 360.790.4346 | |
Josh Miller | Healthy Planet Analyst |
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Frank Jung | Epic Analyst - Ambulatory | 812.629.4331 | |
Marisa Karlheim | Senior Epic Analyst - Radiant/Cupid | 814.525.2720 | |
Noel Kilcoyne | Clinical Informaticist | 201.423.2788 | |
Aline Koch | Senior PM and Interim Director of PMO | 214.606.3229 | |
Brand Landry | VP of Client Services | 213.215.1117 | |
Justin Lopez | Client Services Delivery Manager | 954.857.6622 | |
John Lyons | Ambulatory HP Analyst | 484.678.3467 | |
Daniel Magill | ETL Administrator | 651.357.8136 | |
Thomas Maliskey | Access Security Analyst | 727.667.9820 | |
Kara Manojlovich | Epic Analyst - Hospital Billing | 219.798.8917 | |
Elliot Manuel | Client Manager - Life Sciences | 337.207.2999 | |
Jason Jones | Community Connect Program Manager | 513.478.5459 | |
Timothy Mecalis | VP of Solution Delivery | 920.342.6532 | |
Melissa Mercer | Program Manager | 714.812.6286 | |
Matt Lambert | Chief Medical Information Officer | 202.701.8028 | |
Naseemuddin Mohammed | SSRS Data Analyst | 317.712.6816 | |
Anna Muncaster | Performance Improvement Manager | 916.801.4177 | |
Niru Muralidharan | Process Improvement Engineer | 440.785.4949 | |
Christi O'Brien | Healthcare Recruiter | 513.236.3116 | |
Tolu Odeyemi | Epic Analyst - Orders/Bugsy | 404.245.3961 | |
Jen Ortiz | Optime/Anesthesia Analyst | 763.267.1565 | |
Nicholas Otero | Healthcare Recruiter | 954.907.4645 | |
William Owens | Principal Trainer | 510.798.1105 | |
Arthurine Payton | Credentialed Trainer | 504.813.7228 | |
Aaron Peterson | Epic Certified Clarity Report Writer | 801.669.6042 | |
Bruce Peterson | Senior PM | 916.960.7780 | |
Thomas Place | Epic Analyst - ClinDoc/Orders/ASAP | 315.916.2205 | |
Prem Reddy | Interface Analyst | 626.375.8336 | |
Regan Ireland | Project Manager | 253.318..0124 | |
Jennifer Riggs | Healthcare Recruiter | 513.543.5527 | |
Diana Roniger | Epic Clin Doc and Stork Analyst | 585.317.4834 | |
Pamela Saechow | Chief Executive Officer | 916.932.3686 | |
Andre Saterfield | Credentialed Trainer | 904.674.5598 | |
Michele Saunders | Access Security Analyst | 404.247.7365 | |
Nicole Smith | Epic Orders Lead Analyst | 904.323.9704 | |
David Stokes | VP of Learning | 949.280.1194 | |
Isaac Stone | Data Archive Analyst | 561.445.5077 | |
Michael Sweeney | Report Writer | 405.202.4094 | |
Stephen Tokarz | Chief People Officer | 847.275.1489 | |
Alex Velez | IT Security Analyst | 646.350.9491 | |
Sravan Devidi | Report Writer | 215-554-0499 | |
Christopher Whitfield | Epic Beaker DI Analyst | 601.307.5393 | |
Cara Winston | Access Security Analyst | 469.880.9084 | |
Katelyn Wong | Recruiting Coordinator | 916.612.8252 | |
Jeremiah Wood | Senior Epic Advisor | 317.490.4679 | |
Katy Rollins | Epic Analyst | 615.877.3917 |