Key Areas of Focus for CIOs in the Next Five Years

The role of CIOs in the future is to be the guardian of the enterprise’s data. The CIO will be responsible for ensuring that all data is secure, for making sure that it’s stored in a way that it can be accessed quickly and easily by authorized users, and for making sure that it can be used to generate insights.

CIOs will also need to ensure that their workforce has the skills they need to take advantage of all this data. They will need to prioritize areas like cybersecurity, artificial intelligence, machine learning, and automation. And they will need to make sure their people are using these technologies responsibly.

1) Creating a Digital Strategy to Utilize Artificial Intelligence (“AI”)

In order to create a digital strategy to utilize AI, the following best practices should be considered:

  • Define your goals and objectives
  • Understand your audience and their needs
  • Build a content marketing plan that aligns with your goals and objectives
  • Use AI to generate content at scale for specific audiences

2) Improving Innovation by Automating Monotonous Tasks

We are living in the age of automation. It is not surprising that some companies are trying to automate their processes by using AI. Automating monotonous tasks is one of the most common ways to improve innovation.

One of the most popular ways to automate a process is by using AI assistants, which are often referred to as bots. These bots can be programmed with specific rules and objectives in order to complete a task on behalf of humans. They can be used for different purposes, such as customer service, voice assistants, documentation, content writing, and marketing automation.

3) Leveraging Customer Analytics to Provide Personalized Experiences

Customer analytics is the process of collecting, analyzing and interpreting data about customers to create personalized experiences for them. It is also an important part of customer experience management system which helps deliver personalized digital experience to customers.

The importance of customer analytics has increased in recent years as it is used to create personalized experiences for customers. It helps businesses understand what their customers want and how they behave, then provide them with products or services that will satisfy their needs.

4) Leveraging Cloud Computing Platforms for Business Continuity & Disaster Recovery

Cloud computing is a type of computing that provides shared resources, such as computer networks, storage space, servers, or even an entire computer system.

Cloud computing platforms are used in the continuity of operations plan to provide a back-up in case there is a disaster. They are also used for disaster recovery plans when the company needs to restore their data after a power outage or natural disaster.

The best practices for cloud computing continuity plan include: storing the data in different geographic regions and using encryption to protect all data that is being transferred through the clouds.

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Lean Consultant

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Paul Anderson

Data Analytics Manager

937.307.4804

Jeremy Arcinas

Senior Project Manager

707.372.4863

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Epic Analyst - Willow Pharmacist

315.727.9735

Amanda Baker

Director of Learning and Organizational Development

720.519.9570

Mark Baker

Epic Analyst - Beaker Analyst

856.673.9972

Cassy Ballard

Clinical Analyst

417.425.0100

Rodney Barker

Cadence/Prelude/GC Analyst

931.216.6257

Kenny Benjamin

Access Security Analyst

412.552.0014

Joshua Bittman

Healthcare IT Recruiter

702.659.4154

Kimberly Bobb

IAM Analyst

313.459.6580

Alison Bradywood

Lean Consultant

206.753.8711

Amy Byron

LIS Admin

854.202.6909

David Butler

Physician Advisory Consultant

281.900.1903

Joan Campbell

VP of Perfomance Improvement & Informatics

678.382.2679

Robin Carriere

ITSM Manager

408.718.6456

Karen Christopfel

Epic Principal Trainer

513.833.1680

Brian Churchill

Cerner Program/Project Manager

617.959.1999

Mark Clement

Program Manager

608.334.3347

Lucia Comnes

Digital Marketer

415.770.2410

John Sharpe

Data Conversion Lead

208.264.8716

Aneury Contreras

IT Security Analyst

856.409.1104

Emma Cooper

Epic Analyst - Beaker

434.226.4543

Cassandra Costley

Training Manager

505.321.3515

Puskar Dahal

ETL Administrator

539.222.6195

Brandon Dam

Executive Assistant

916.533.6654

Alejandro De Gouveia

Ambulatory HP Analyst

954.809.9147

Jon DeJulio

Director of Client Services

330.207.1050

Laura Del Guidice

NextGen SME

480.332.6600

Desiree Duvall

Recruiting Coordinator

818.640.5162

Mark Dynes

Director of Technical Solutions Delivery

916.496.1935

Jeremy Eades

Epic Certified Security (User Access) Analyst

423.967.7807

Charlotte Ehrlund-Potter

VP of Population Health & Revenue Cycle

917.697.3435

Cassandra Enloe

Project Manager

916.947.7345

May Esquivel

Call Center Program Manager

916.955.7400

Kira Fernandez

eCW Subject Matter Expert

704.206.9696

Charles Flint

VP of Life Sciences

615.663.3996

Gena Fouke

Program Manager

419.708.3994

Michael Froseth

Web Designer

214.755.3132

Stormy Gaines

Director, Talent Management

972.369.6055

Matthew DeFinis

Epic Analyst - HP & Ambulatory

617.771.6555

Gary Groubert

Epic Analyst - Willow Pharmacist

330.692.0695

Madhavi Guda

Bridges and Corepoint Interface Analyst

626.710.7891

Steven Murenbeeld

Cerner SME

954-591-6424

Sharon Heath

VP of Finance & HR

508.857.9894

Jason Huckabay

Chief Operating Officer

832.425.9696

Kelli Hunt

Director of Information Security and Data Analytics

916.489.2946

David Ikeh

Power BI Analyst

615.500.3935

Paul Johnejack

Project Manager

916.579.2542

Paula Jones

Epic Revenue Cycle Applications

360.790.4346

Josh Miller

Healthy Planet Analyst

Frank Jung

Epic Analyst - Ambulatory

812.629.4331

Marisa Karlheim

Senior Epic Analyst - Radiant/Cupid

814.525.2720

Noel Kilcoyne

Clinical Informaticist

201.423.2788

Aline Koch

Senior PM and Interim Director of PMO

214.606.3229

Brand Landry

VP of Client Services

213.215.1117

Justin Lopez

Client Services Delivery Manager

954.857.6622

John Lyons

Ambulatory HP Analyst

484.678.3467

Daniel Magill

ETL Administrator

651.357.8136

Thomas Maliskey

Access Security Analyst

727.667.9820

Kara Manojlovich

Epic Analyst - Hospital Billing

219.798.8917

Elliot Manuel

Client Manager - Life Sciences

337.207.2999

Jason Jones

Community Connect Program Manager

513.478.5459

Timothy Mecalis

VP of Solution Delivery

920.342.6532

Melissa Mercer

Program Manager

714.812.6286

Matt Lambert

Chief Medical Information Officer

202.701.8028

Naseemuddin Mohammed

SSRS Data Analyst

317.712.6816

Anna Muncaster

Performance Improvement Manager

916.801.4177

Niru Muralidharan

Process Improvement Engineer

440.785.4949

Christi O'Brien

Healthcare Recruiter

513.236.3116

Tolu Odeyemi

Epic Analyst - Orders/Bugsy

404.245.3961

Jen Ortiz

Optime/Anesthesia Analyst

763.267.1565

Nicholas Otero

Healthcare Recruiter

954.907.4645

William Owens

Principal Trainer

510.798.1105

Arthurine Payton

Credentialed Trainer

504.813.7228

Aaron Peterson

Epic Certified Clarity Report Writer

801.669.6042

Bruce Peterson

Senior PM

916.960.7780

Thomas Place

Epic Analyst - ClinDoc/Orders/ASAP

315.916.2205

Prem Reddy

Interface Analyst

626.375.8336

Regan Ireland

Project Manager

253.318..0124

Jennifer Riggs

Healthcare Recruiter

513.543.5527

Diana Roniger

Epic Clin Doc and Stork Analyst

585.317.4834

Pamela Saechow

Chief Executive Officer

916.932.3686

Andre Saterfield

Credentialed Trainer

904.674.5598

Michele Saunders

Access Security Analyst

404.247.7365

Nicole Smith

Epic Orders Lead Analyst

904.323.9704

David Stokes

VP of Learning

949.280.1194

Isaac Stone

Data Archive Analyst

561.445.5077

Michael Sweeney

Report Writer

405.202.4094

Stephen Tokarz

Chief People Officer

847.275.1489

Alex Velez

IT Security Analyst

646.350.9491

Sravan Devidi

Report Writer

215-554-0499

Christopher Whitfield

Epic Beaker DI Analyst

601.307.5393

Cara Winston

Access Security Analyst

469.880.9084

Katelyn Wong

Recruiting Coordinator

916.612.8252

Jeremiah Wood

Senior Epic Advisor

317.490.4679

Katy Rollins

Epic Analyst

615.877.3917

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