Managed Services
Scalable 24/7 support ensuring system reliability. Our managed solutions cover clinical application support, IS service desks, and identity management to reduce overhead and maintain continuity.
Services
- Service Desk and Call Center
- Learning Services
- WQ Maintenance Management – Revenue Cycle
- Application Support Managed Services (Clinical and Revenue Cycle)
- Identity & Access Management Services
Challenge → Solution
Sustainable Operational Continuity.
The Challenge
High overhead and inconsistent uptime for internal IT support desks.
The Outcome
Improved system reliability and significant cost savings over time.
Implementing 24/7 Managed IT Services and dedicated Revenue Cycle maintenance.
Real-world success, defined by our partners.
Day three of our epic EHR go-live. More than 500 at-the-elbow supporters were onsite to lend a hand on our first full business day on the system. So pleased to have Ellit Groups providing outstanding at-the-elbow support for our users and proud to be a member of the AHS team! #epic #AHS
Katya Osipova
Healthcare IT Leader at Alameda Health System