Improving Provider Proficiency by 50% Personalized one-on-one coaching to turn "non-proficient" senior providers into efficient Epic users. 50% Improvement in Provider Proficiency 5/10 PEP Score within 30 days The Challenge Transitioning to Epic during the COVID pandemic created significant technical hurdles for senior providers. The Solution Ellit trainers established personalized pathways, creating custom tools and workflow routines to build user confidence. Download Case Study The trainers were excellent in their expertise… and demonstrated great patience in working with a largely non-technical senior provider. Therese R. Grenchik, F.N.P.